January 2010
2 posts
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Everyone Should Work Retail Once... →
This woman gives a (semi-decent) argument on why everyone should work retail once in their life and a (small) account of the craziness that goes on during the holidays.
December 2009
6 posts
1 tag
“A complaint is a gift.”
– CLAUS MØLLER (Not sure who this guy is, but he has no idea what the hell he’s talking about.)
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December 26, 2009: Merry Christmas to all
First of all – a Happy belated Christmas to all.
Second of all – what the hell was everyone doing at the store on Christmas Eve? Don’t you people have cookies to bake or presents to wrap, or, I don’t know, family to spend time with?
I had a constant stream of customers returning stuff on Christmas Eve. And I’m baffled, I’m honestly baffled. I can understand the last minute Christmas...
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“It’s ironic that retailers and restaurants live or die on customer...”
– Howard Schultz, Starbucks Coffee Chairman
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December 17, 2009: Welcome
Okay, okay.
I know what you’re thinking.
You’re thinking that a blog about retail started after Black Friday is absolutely ridiculous. After all, once the biggest shopping day of the year is over, what else is there to look forward to?
One word, my friends.
Christmas.
This past weekend, we were busier at check out than we were on the afternoon of Black Friday. I would know. I worked as a...
2 tags
Not Always Right →
Hilarious quotes taken from customers who definitely are not right.
This is my life.